Branch Manager - Roane County
Branch Manager - Roane County Job Category :
Branch Requisition Number :
BRANC001377 Showing 1 location Job Details Description Our Mission is to help Members grow financially.
Our Vision is to be Members' First Choice for all Financial Services.
We can achieve these goals through our commitment to providing excellent service to our membership and our communities.
And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.
Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match.
The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer.
People Helping People is what we do every day.
Submit your application to us today and let us be the First Choice for your new career journey! Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership.
We have 24 locations throughout East Tennessee and we serve more than 230,000 Members.
The Credit Union helps Members grow financially by offering a variety of accounts including:
checking, savings and investments.
Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.
Benefits:
Employer-paid health and dental insurance monthly premiums Accrual of paid Annual and Sick Leave Employer-matched 401k, 50% match up to 6% of employee contributions Employer-paid Group Life Insurance and Long-Term Disability benefits Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals Paid Holidays and Paid Training Potential pay increases through additional training opportunities Opportunity to earn incentive pay The ability to help serve your local community through our mindset of People Helping People! PRIMARY
Responsibilities:
Assume responsibility for the effective and professional performance of member service functions.
Present and explain Credit Union services and products to members and assists in meeting their financial needs.
Opens and closes accounts.
Answer questions and solve problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party.
Keep members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services.
Maintain and project the Credit Union's professional reputation.
Maintain privacy of member account information.
Actively cross-sell Credit Union products and services.
Welcome members with a pleasant verbal greeting, smile and handshake.
Provide members with efficient transaction processing, being sure to call the member by name, and provide a pleasant closing while walking member out of the office.
Assume responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assist team members whenever possible.
Keep supervisor informed of area activities and of any significant problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings as required.
Work as a team with other team members to reach set goals.
Hold each employee accountable for contributing to the overall goals of their department or branch.
Manager goals will be set at the first of each goal year.
Maintain good working relationships and coordination with area personnel and with Credit Union management.
Provide assistance to other branch/department staff, as needed.
Demonstrate dependability and a commitment to quality and flexibility to ensure branch needs and Credit Union goals are attained.
Work at other branches when needed.
Guide and manage the branch office, including scheduling adequate staff to ensure efficient branch operation, conducting performance reviews, coaching employees, and providing additional training, as needed.
Maintain a highly motivated, well-trained staff, maintaining effective employee relations.
Implement and monitor the budget for the branch.
Evaluate the job performance of the branch staff to ensure quality and quantity of work and service to the members.
Monitor branch activity, including transactions, volume, errors, loan volume, sales, and new accounts.
Ensure that staff receives on-going training on security and robbery procedures.
Conduct loan interviews.
Process and approve loans.
Work the teller line on a consistent and regular basis.
Visit employee groups each month.
Maintain involvement in local community events.
Create and maintain a cross-selling environment within the branch.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
EDUCATION AND
Experience:
High School diploma or the equivalent.
Valid drivers license required.
Knowledge or experience in teller, new accounts, lending, and Credit Union operations and procedures required.
Qualifications Skills Behaviors :
Motivations :
Education Required High School or better.
Experience Licenses & Certifications Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Data Collection Finance Labor Relations Loans Problem Solving Professional Responsibility Estimated Salary: $20 to $28 per hour based on qualifications.
Branch Requisition Number :
BRANC001377 Showing 1 location Job Details Description Our Mission is to help Members grow financially.
Our Vision is to be Members' First Choice for all Financial Services.
We can achieve these goals through our commitment to providing excellent service to our membership and our communities.
And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.
Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match.
The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer.
People Helping People is what we do every day.
Submit your application to us today and let us be the First Choice for your new career journey! Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership.
We have 24 locations throughout East Tennessee and we serve more than 230,000 Members.
The Credit Union helps Members grow financially by offering a variety of accounts including:
checking, savings and investments.
Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.
Benefits:
Employer-paid health and dental insurance monthly premiums Accrual of paid Annual and Sick Leave Employer-matched 401k, 50% match up to 6% of employee contributions Employer-paid Group Life Insurance and Long-Term Disability benefits Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals Paid Holidays and Paid Training Potential pay increases through additional training opportunities Opportunity to earn incentive pay The ability to help serve your local community through our mindset of People Helping People! PRIMARY
Responsibilities:
Assume responsibility for the effective and professional performance of member service functions.
Present and explain Credit Union services and products to members and assists in meeting their financial needs.
Opens and closes accounts.
Answer questions and solve problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party.
Keep members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services.
Maintain and project the Credit Union's professional reputation.
Maintain privacy of member account information.
Actively cross-sell Credit Union products and services.
Welcome members with a pleasant verbal greeting, smile and handshake.
Provide members with efficient transaction processing, being sure to call the member by name, and provide a pleasant closing while walking member out of the office.
Assume responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assist team members whenever possible.
Keep supervisor informed of area activities and of any significant problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings as required.
Work as a team with other team members to reach set goals.
Hold each employee accountable for contributing to the overall goals of their department or branch.
Manager goals will be set at the first of each goal year.
Maintain good working relationships and coordination with area personnel and with Credit Union management.
Provide assistance to other branch/department staff, as needed.
Demonstrate dependability and a commitment to quality and flexibility to ensure branch needs and Credit Union goals are attained.
Work at other branches when needed.
Guide and manage the branch office, including scheduling adequate staff to ensure efficient branch operation, conducting performance reviews, coaching employees, and providing additional training, as needed.
Maintain a highly motivated, well-trained staff, maintaining effective employee relations.
Implement and monitor the budget for the branch.
Evaluate the job performance of the branch staff to ensure quality and quantity of work and service to the members.
Monitor branch activity, including transactions, volume, errors, loan volume, sales, and new accounts.
Ensure that staff receives on-going training on security and robbery procedures.
Conduct loan interviews.
Process and approve loans.
Work the teller line on a consistent and regular basis.
Visit employee groups each month.
Maintain involvement in local community events.
Create and maintain a cross-selling environment within the branch.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
EDUCATION AND
Experience:
High School diploma or the equivalent.
Valid drivers license required.
Knowledge or experience in teller, new accounts, lending, and Credit Union operations and procedures required.
Qualifications Skills Behaviors :
Motivations :
Education Required High School or better.
Experience Licenses & Certifications Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Data Collection Finance Labor Relations Loans Problem Solving Professional Responsibility Estimated Salary: $20 to $28 per hour based on qualifications.
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